Cancellation policy

Cancel or Change Your Order

If you need to modify your order, please act quickly! Once processed, changes or cancellations may not be possible.

Time Limits:

  • Order Changes: Contact us within 24 hours after placing your order to modify items or addresses.
  • Order Cancellations: We understand that mistakes happen! You may request an order cancellation within 12 hours of placement, provided the order has not yet been processed or shipped by our automated fulfillment center. For recurring subscriptions, any cancellations or modifications must be made at least 24 hours prior to your next scheduled billing date. To request a cancellation, please email us immediately at support@elare.store..
  • After Shipping: If your order has shipped, it cannot be changed or canceled. You can still return it according to our Returns and Refunds Policy.